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YOUR ORGANIZATION BENEFITS

WORK TEAMS MANAGEMENT

Would you like to be able to view the overall situation of your service responders from multiple locations?

Be able to remain proactive and intervene quickly during critical situations in order to keep your

satisfied customers?

Plan the use of your service vehicles based on the groups of employees who will use them?

Do you dream that your stakeholders can start their work day by visualizing service requests and their priorities via an easy-to-use mobile application?

Being able to assign several stakeholders and specialists on a single request and being able to manage and know their actions individually?

PRIVACY RESPECT

For us, respect for privacy is important and we have ensured that the mobile application is flexible to allow the employer and its employees to establish the mode of operation that suits them.

 

The TENTAQ mobile application includes a “Privacy” mode which ensures that employees respect their life outside of work when they choose to use this option. This deactivates geolocation and can therefore limit detection to its working period. In this mode, the employee can still manually record their travel and work, without being geolocated. The other functions of the application also remain accessible.

Solution ITSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui prend en charge les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, l'archivage des informations et plus encore!
Solution ITSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui prend en charge les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, l'archivage des informations et plus encore!
ACCURATE INFORMATION COLLECTION

Would you like to know precisely all the travel and work information in order to be able to adequately invoice the interventions?

Can you measure and identify service times in order to improve your work processes?

Maintain a long-term history of service interventions and be able to identify recurring problems?

Would you like to plan the use of your vehicles in a paperless environment?

Invoice your customers on site once the work is completed?

Solution ITSM de nouvelle génération par excellence, Tentaq est un logiciel helpdesk de gestion du service complet qui prend en charge les appels de service, la géolocalisation des véhicules, la gestion des employés, le suivi des opérations, l'archivage des informations et plus encore!
The ultimate next-generation ITSM solution, TENTAQ is a comprehensive service management helpdesk software that supports service calls, vehicle tracking, employee management, operations tracking, information archiving and more !
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